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Welcome to IQOS Troubleshooter

Please choose your device:

IQOS ORIGINALS DUO

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IQOS ORIGINALS ONE

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IQOS 3 DUO

The one with two lights on the holder
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IQOS 3

The one with one light on the holder
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IQOS 3 MULTI

The compact option
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IQOS 2.4 PLUS

The one with a golden on-button.
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