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Get help straight from our store

Get answers on product and service-related questions.
Get expert advice on how to use your device. You will be able to see us, but we don’t need to see you.

Get answers on product and service-related questions.
Get expert advice on how to use your device. You will be able to see us, but we don’t need to see you.

virtual store
iqos myservices meet us

Your Virtual Store Visit

  • When you have a video call with one of our experts, they’ll personally walk you around our store in Copenhagen, helping you with any questions you might have about our products and services.
  • Simply click on the “Start Virtual Store Visit” button below, follow the steps, and in 10 sec., an expert is ready to help you. It is fully up to you whether you want to use your camera or not.
  • We’re available:
    Monday-Friday 09:30 - 19:00
    Saturday 10:00 - 17:00
    Sunday: Closed
  • Start Virtual Visit