Service rating -
Free next day delivery - Order within
Free & quick delivery - 1-3 working days
60 days money-back - If not satisfied (Read more)
Service rating -

Get help straight from our store

Get answers on product and service-related questions.
Get expert advice on how to use your device. You will be able to see us, but we don’t need to see you.

Get answers on product and service-related questions.
Get expert advice on how to use your device. You will be able to see us, but we don’t need to see you.

virtual store
iqos myservices meet us

Your Virtual Store Visit

  • When you have a video call with one of our experts, they’ll personally walk you around our store in Copenhagen, helping you with any questions you might have about our products and services.
  • Simply click on the “Start Virtual Store Visit” button below, follow the steps, and in 10 sec., an expert is ready to help you. It is fully up to you whether you want to use your camera or not.
  • We’re available:
    Monday-Friday 09:30 - 19:00
    Saturday 10:00 - 17:00
    Sunday: Closed
  • Start Virtual Visit

Any questions?

Choose your preferred way of contacting us.
Don't worry, we're not robots and we all speak Danish and English.

Monday to Friday from 09:00 - 19:00

  • Virtual Store Visit

    Visit our store from
    wherever you are


    Start your visit
  • Live Chat

    Chat with us for
    the quickest response


    Start live chat
  • Call me back

    Submit your number and we'll call
    you within 30 minutes


    Call me
  • Email

    Drop us a line and we’ll
    come back to you shortly


    info@iqos.dk
  • English

Enter date of birth to confirm you are over 18 years old and wish to enter IQOS.com

Confirm

You must be 18 or over to access materials on this site

This site contains information about smoke-free products and we need your age to make sure that you are an adult in Denmark, who would otherwise continue to smoke or use nicotine products. Our products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.