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We are never
far away!
Get in touch with us any way you prefer.

How would you like to connect?

Choose your preferred way of contacting us.
Don't worry, we're not robots and we all speak Danish and English.

Monday to Friday from 09:00 - 18:00

Virtual store visit

Visit our store from
wherever you are

Start your visit
Live chat

Chat with our customer
care now

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Talk to us

Get a quick reply on the
phone at +45 80 32 27 27

Call us
Email us

Send us your questions at
info@iqos.dk

Email us

Would you like us to call you?

Submit your phone number and we will call you back as quickly as possible
(often within 30 minutes).

Monday to Friday from 09:00 - 18:00

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Or meet us in person!

If you prefer to meet in person, take a look at the options below.

Virtual store visit

Visit our store from wherever you are!

Our video calls are always one-way calls, you will never show yourself. But, you will see our IQOS Experts that will guide you step by step on how to use and take care of your IQOS.
Book an appointment

Meet us at a store, a cafe or even at home!