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This site contains information about smoke-free products and we need your age to make sure that you are an adult in Denmark, who would otherwise continue to smoke or use nicotine products. Our products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.
Service rating -
Free next day delivery - Order within
Free & quick delivery - 1-3 working days
Money-back - If not satisfied after use

New name, same

myServices is changing to Service Benefits
but your advantages remain the same.

Discover more

Young man opening in IQOS gift box

Enter a world of care, services and benefits you can count on.

  • Ways to meet

    For a unique service experience

  • Money-back guarantee

    Your satisfaction guaranteed

  • Pay later

    Buy now and pay later with Klarna

  • Support

    Car you can count on

iqos myservices meet us

Ways to meet

Choose how you’d like to meet for a unique service experience that fits your needs.
  • Store visit

    Visit us in one of our two Heat & Brew stores in Copenhagen or Aarhus.

  • Live chat

    Chat with our customer support now.(Open Monay to Friday from 09:00 - 18:00.).

Man unboxing a new IQOS device.

60-day money-back guarantee

No questions asked

  • How does it work?

  • 1

    Subscribe to Service Benefits for free during the purchase of your first device.

  • 2

    If you’re not satisfied after 60 days, we refund you the whole amount (yes, even if you’ve opened the box and used the product).

Find out more

A woman holding an IQOS device while looking at her mobile phone.

Pay later

Enjoy convenience and flexibility in your payment.

  • With ViaBill, you can split your payment into smaller pieces. As an example you can split your payment over 10 months, completely fee-free on purchases up to 2.000 DKK
  • Select Klarna Pay Later during your purchase and pay in 30 days with no interest on top.

    You can of course also purchase using other payment methods of your choice:

Shop now

Friends raise their glasses in celebration.

Get support

Care you can count on

  • How to use your device Learn how to use, clean and charge your device.*

  • Troubleshooting Use our self-diagnostic tool* to troubleshoot your device or read your way to a quick fix.

  • Contact us Our dedicated experts are ready to support you 7 days a week.

See all support options