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Shipping
We offer free shipping through GLS on all orders all across Denmark, and you have the option to choose between two shipping methods when you check-out:
- Postal service shipping - Your order will be shipped to the parcel shop located closest to your address. You will be notified once the order has arrived and is ready to be picked up.
- Courier delivery - Your order will be shipped to the address of your request. The order is handed over in person by the delivery man. You will receive an email once the order is on its way.
Return
You can return products you have purchased free of charge within 14 days.
To return your items please contact Customer Care:
Live Chat: Click here
Call: +45 80 32 27 27
E-mail: info@iqos.dk
Facebook: facebook.com/iqos.dk
Please note that only undamaged, unused items can be returned.