Virtual Store Visit

Connect live with one of our experts in store to get a personal walkthrough and find helpful answers to any product related questions.

Visit our store wherever you are!

Speak to an in-store expert who can answer all your questions.
Get a virtual tour of the store and a live product demonstration.
No need to use your camera. You will see us, but we don't need to see you ;)
Connect with us Monday-Friday 09:30-19:00 and Saturday 10:00-17:00, or schedule a call with us ahead of time.

1Tap on the icon of our expert and select Virtual Store Visit.

2Start your call right away.

3Select whether you want your camera on or off (you'll see us, but we don't have to see you).

If you prefer to meet in person at a physical location, take a look at the options below.

Live chat

Chat with our customer care now
Visit our stores

Visit us in one of our two Heat & Brew stores in Copenhagen or Aarhus.

Any questions?

Choose your preferred way of contacting us.
Don't worry, we're not robots and we all speak Danish and English.

Monday to Friday from 09:00 - 19:00