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Create your personal experience with the IQOS app.

From automatic heating to locating your IQOS device and diagnostics, many other features.

Download the app

Hands holding an IQOS device and a mobile phone

How your device and
the IQOS app work together

Our apps allow you to stay connected, whichever device you're using

All the support
you need
in one app

Diagnose your IQOS, keep it up to date and get all the support you need in the IQOS app.

Diagnose & Resolve an issue

Diagnose your device and fix any issues automatically.
Firmware upgrade

Give your device its full potential by upgrading it to the latest firmware through the app, to give you access to the latest features.
Support

Get access to all the tips & tutorials, FAQ’s and all our support channels directly on the apps.