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Level up your IQOS
to new possibilities

Ready to launch.

Upgrade to an even better experience.

We all enjoy a free upgrade to first class, so this is for you:

Get ready for better battery life and brand new features

Download our new app today and upgrade your IQOS!

Get desktop app for PC Get desktop app for Mac

Ready to launch.

Upgrade to an even

better experience.

We all enjoy a free upgrade to first class, so this is for you: Get ready for better battery life and brand new features Download our new app today and upgrade your IQOS!

Get desktop app for PC Get desktop app for Mac

Troubleshoot

Connect and diagnose

Illumination

Change brightness level

Vibration

Adjust
vibration

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Get started on
a new experience

  • It’s that easy.

    Just plug in your IQOS and
    download the desktop app.

  • This upgrade will give your device:

    #1

    Extended lifetime

    #2

    Improved performance

    #3

    Faster charging

  • Launch the desktop app, follow the connection guide and click on ‘About my device’ to check for updates. Let’s go!

  • Get desktop app for PCGet desktop app for Mac
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Make it personal

  • Personalise your features in a few steps.

  • Change vibration settings.
    Discover different illumination modes.
    Go night mode for a reduced LED-brightness while you and your device are recharging.

  • Get desktop app for PCGet desktop app for Mac

Choose your preferred way of contacting us.
Don't worry, we're not robots and we all speak Danish and English.

Monday to Friday from 09:00 - 18:00

Opening hours during Christmas & New Years:

23. Dec - 26. Dec - closed
31. Dec - 1. Jan - closed