Enter date of birth to confirm you are over 18 years old and wish to enter IQOS.com

Confirm

You must be 18 or over to access materials on this site

This site contains information about smoke-free products and we need your age to make sure that you are an adult in Denmark, who would otherwise continue to smoke or use nicotine products. Our products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.
Service rating -
Free next day delivery - Order within
Free & quick delivery - 1-3 working days
Money-back - If not satisfied after use
﬋ locations login cart 0
A moss green IQOS ILUMA Holder and Pocket Charger.

IQOS ILUMA: Let's begin!

Get started by learning how to use your IQOS ILUMA.

Step by step guide.

Explore your IQOS for a better experience.
Dive into our video guides on how to take care of your device:

 An IQOS ILUMA Holder and Pocket Charger in a box.

Get started with IQOS ILUMA.

1

Your IQOS ILUMA has two main components: The Pocket Charger and the Holder. The Pocket Charger is a powerbank for your Holder - and the Holder has a chamber for inserting tobacco sticks.

2

Charge before use. Press the button on your Pocket Charger for 4 seconds to turn the device ON/OFF. Check the Holder status lights to see if you have two, one or none experiences left in your Holder.

3

Gently insert a Smartcore tobacco stick to activate Autostart or press the Holder button to start. One vibration and pulsing lights shows it’s heating up. Two vibrations and lights on means it’s ready for use.

4

Use your IQOS ILUMA. When it gives off two vibrations, your IQOS has 2 puffs remaining. Simply remove the heatstick and add a new for next time.

A charging cable being inserted into an IQOS ILUMA Holder.

Charging your IQOS ILUMA

1

Tap the Pocket Charger button to check the battery level. If the light strip flashes yellow 3 times, charge your Pocket Charger by using the official IQOS cable and AC power adapter until fully lit.

2

When charging your Holder, the two round lights will be pulsing. Two round lights on your Holder means its fully charged for two uses. One round light means you have one use left. Yellow blinking lights indicates your Holder needs a recharging.

3

Remove any Smartcore tobacco stick from the Holder and insert into your Pocket Charger. The two round lights will indicate that your Holder is recharging and remain on, when you have one or two uses available.

An illustration showing how IQOS ILUMA PRIME is responsive to hand gestures.

Advanced features and smart gestures

1

Autostart
Your IQOS ILUMA Holder starts preheating automatically after you insert a SMARTCORE tobacco stick. This feature is available by default and can be disabled through the IQOS app.

2

Lift up
By lifting up the Holder when you are not in an experience, it will show how many uses are left by displaying 1 or 2 lights

3

Double-tap
Simply double-tap your Holder during the use and the device will vibrate to indicate how much of the experience is left:
3 vibrations: 75-50%
2 vibrations: 50-25%
1 vibration: <25%

IQOS ILUMA usage tips

An IQOS ILUMA Holder with a TEREA tobacco stick inserted.

Inserting SMARTCORE tobacco sticks

Make sure you only use SMARTCORE tobacco sticks with your IQOS ILUMA. They are single use so ensure you do not reinsert a used one.

Charging adapter

Keeping battery power

Charging your IQOS ILUMA Pocket Charger on a daily basis is the best way to ensure you can always enjoy your IQOS. Always charge the Pocket Charger with the manufacturer-approved power adaptor.

Hands using a smartphone

Customising your device

You can simply enable/disable the smart gestures through the IQOS app and you can also tune certain parameters such as light intensity and vibrations.

Do not use IQOS ILUMA and SMARTCORE tobacco sticks with previous IQOS generations, as this may cause damage to your device. Do not ingest or disassemble SMARTCORE tobacco sticks.
See important information.
An IQOS in Jade Green

Discover more.

Look into more details on your IQOS ILUMA and learn how your device works and how to use it.

Read IQOS ILUMA User Guide

Having problems?
Troubleshoot your IQOS ILUMA

Troubleshoot now