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Money-back - If not satisfied after use
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Welcome to self-service and support
These pages can help you get started, track your order, troubleshoot, or learn about our free extended warranty program CARE PLUS.
How to use your device?
Learn how to clean, use and charge your device.
Requires login and registered device
Go to guides
Have an issue?
Use our troubleshooting tool and read your way to a quick fix.
Requires login and registered device
Troubleshooter
Sign up for CARE PLUS
A service package for free for you to enjoy tailored support, coverage and other benefits.
About benefits
Track your order
You can always trace the full path of your order with our parcel tracking service.
Track nowFAQ overview:
How can we help you? Choose a topic below.
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Registration & customer account
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Service
About & how to
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Service
Ordering & delivery
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Service
Returns
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Sustainability
Our approach
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COVID-19
Precautionary measures
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User guides
How to use
Free shipping and returns
Through GLS or PostNord
Fast shipping
1-3 working days
60 day money-back-guarantee
When signed-up to CARE PLUS