IQOS 3 Multi
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How can I check the charge level of the battery?
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You can easily check the charge level by following these simple steps:
1. Press IQOS 3 Multi Button for 1 second
2. The Battery Status lights will turn on and indicate the level of charge
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How long does it take to fully charge the device?
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It takes approximately 75 minutes to fully charge the IQOS 3 Multi from an electrical outlet. Only charge IQOS 3 Multi device using supplied AC Power Adaptor and USB cable.
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Should I always fully charge my Pocket Charger battery?
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The IQOS 3 Multi device does not require a full charge to work. If the device is fully charged you may use it up to 10 back-to-back sessions without recharging.
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How can I reset my IQOS 3 Multi device?
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You can easily reset your IQOS 3 Multi device by pressing and holding the Button for 10 seconds and then releasing.
The lights will fade in and out to confirm a reset.
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What do device vibrations mean?
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IQOS 3 Multi vibrations are activated in the following situations:
- At the start of the heating (once you press the Button to start) - one vibration
- When the device is ready to be used - two vibrations
- When the experience is nearly complete (30 seconds prior the end of the tobacco session) - two vibrations -
What do the lights on my IOQS 3 Multi mean?
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Any white light indicates that the device performs various operations, like charging, re-initialization, ready to use, fully charged etc.
Any red light indicates that there is a device error or device operates outside its operating temperature (0 - 50°C).
Please, perform a reset of your device and try using it again. See how to here: IQOS 3 Multi
Still no luck? Please contact Customer Care :
Phone: 80 32 27 27
Email: contact.dk@iqos.com
Facebook: IQOS Danmark
Twitter: @iqos_support_dk
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What is the optimal IQOS device functioning temperature?
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IQOS 3 Multi is designed to work in a wide range of temperatures, but HEETS tobacco stick tastes best when the device is used between 0℃ and 50℃.