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FAQ

Conversion Support

I am not sure if IQOS is for me. Can I try IQOS before I buy it?

Yes, you can try it before you buy. Please check out the TRY page, or contact Customer Care for help :

Phone: 80 32 27 27
Email: contact.dk@iqos.com
Facebook:
IQOS Danmark
Twitter: @iqos_support_dk

How can I enroll in the personalized assistance program?

You can enroll to the Qoach program and read more about it here, or contact Customer Care for more information:

By phone: 80 32 27 27
By email: contact.dk@iqos.com
Facebook
Twitter

Who can enroll in this program?

To join, you must be a legal-age smoker who would like to continue enjoying tobacco products and switch from cigarettes to IQOS. That’s it!

This website contains tobacco product information and is restricted to adult smokers over the age of 18.
Are you 18 years old or older and a smoker?
You must be 18 or over to access materials on this site