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FAQ

Tobacco sticks

What is the puffing time of a tobacco stick?
Tobacco sticks are designed for the same duration and number of puffs as cigarettes.
Why are tobacco sticks shorter than cigarettes?
The tobacco sticks are designed specifically for the IQOS devices. They have an optimal length, diameter and design for the IQOS Holder.
Why do tobacco sticks taste different from my usual cigarettes?
The taste of IQOS is different from cigarettes because tobacco is heated rather than burned.
Do tobacco sticks contain nicotine?
Yes, tobacco sticks contain nicotine, which is addictive. Nicotine is naturally present in the tobacco used in the tobacco sticks. It is released in the vapor that is generated during the IQOS usage.
What is the composition of the tobacco stick?
Source: pmi.com
I cannot insert tobacco stick into the Holder
If you experience difficulty inserting tobacco stick, check if the tobacco portion from a previous tobacco sticks stuck in the Cap. Then, using the Pin (1) from the IQOS Cleaner, push the tobacco portion out as shown below (2 & 3).

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