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iqos care plus

Always there for you

It’s free and you get pretty amazing and useful benefits such as accidental damage coverage, rapid replacement, and discounts.

Register your iqos
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10% off your IQOS shopping

When you sign up to CarePlus and our newsletters you will get 10% off all your future purchases*—it’s just our way of saying thanks!

*Excluding tobacco sticks

girl with open mouth

Accidental Damage Cover

Accidents happen! The first time you accidentally break your IQOS we will give you a new one for free.

iqos in hands

Rapid Replacement

If your device breaks, we do everything in our power to get you a new one quickly! If you’re in the greater Copenhagen area, then you’ll have it within just a few hours.

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International Warranty

Travelling abroad? We offer replacement of your non-functional device in countries where IQOS is available to buy. This service is offered while your Danish CarePlus warranty is valid two years. IQOS is currently available in 60 countries.

hands on keyboard with iqos

Expert advice

When you’re experiencing problems with your IQOS, we know you want to speak to one person and explain your problem only one time. This is also our goal, so we make sure you speak to an expert from the start who can quickly help you find a solution.

girl smiling

Always be the first to know

When there’s a good deal coming your way, when we launch new services, or when the newest products are hitting the market, you’ll be the first to know. Our newsletters is where it’s at!

These are all free services, so you’ve nothing to lose!
All you have to do is register your device and subscribe to CarePlus.
Then you can start enjoying all the benefits!

Register now

Benefits of CARE PLUS

girl holding iqos

10% off your IQOS shopping!

When you sign up to CarePlus and our newsletters you will get 10% off all your future purchases*—it’s just our way of saying thanks!

*Excluding tobacco sticks

hands on keyboard with iqos

Accidental Damage Cover

Accidents happen! The first time you accidentally break your IQOS we will give you a new one for free.

girl with open mouth

Rapid Replacement

If your device breaks, we do everything in our power to get you a new one quickly! If you’r in the greater Copenhagen area, then you’ll have it within just a few hours.

Other great benefits

International Warranty

Travelling abroad? We offer replacement of your non-functional device in countries where IQOS is available to buy. This service is offered while your Danish CarePlus warranty is valid two years. IQOS is currently available in 60 countries.

Expert advice

When you’re experiencing problems with your IQOS, we know you want to speak to one person and explain your problem only one time. This is also our goal, so we make sure you speak to an expert from the start who can quickly help you find a solution.

Always be the first to know

When there’s a good deal coming your way, when we launch new services, or when the newest products are hitting the market, you’ll be the first to know. Our newsletters is where it’s at!


These are all free services, so you’ve nothing to lose! All you have to do is register your device and subscribe to CarePlus. Then you can start enjoying all the benefits!

Register now
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IQOS.com contains information about our smoke-free products and we need your age to make sure that you are an adult in Denmark, who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page on IQOS.com for further risk information.