Back to log in


Every IQOS experience is unique. So we developed IQOS CARE PLUS, a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.

IQOS Expert

Need support using your IQOS? How about some tips and tricks? Just ask your IQOS Expert. They’re ready to help.

International Assistance

Would you like help with your IQOS while travelling? Call our dedicated helpline for advice and assistance.

Accident Coverage

IQOS CARE PLUS provides you with the comfort that even if you accidentally damage your IQOS you will get a replacement.

First to know

Whether it’s new products, limited editions or new services, you will now be the first to know about all things IQOS.

Special offers

Get discounts and unique benefits. When subscribing to IQOS CARE PLUS and our newsletter you get 200 DKK off your first IQOS kit when using the code “DISCOUNT” at check out. You will also automatically get 10% discount on all future purchases.

Rapid replacement

A quick replacement of your IQOS to ensure that you can always enjoy IQOS moments. has information about products that are only for adults in Denmark, who would otherwise continue to smoke or use nicotine products.

Select month and year of your birth to confirm you are over 18 years old and wants to visit
You must be 18 or over to access materials on this site