Service rating -
Free next day delivery - Order within
Free & quick delivery - 1-3 working days
60 days money-back - If not satisfied (Read more)
Service rating -

FAQ overview:

How can we help you? Choose a topic below.

  • iqos support profile registration and account

    Registration & customer account

  • iqos support services and how to

    Service

    About & how to

  • iqos support shipping delivery

    Service

    Ordering & delivery

  • iqos support returns and reclamation

    Service

    Returns

  • iqos support sustainability

    Sustainability

    Our approach

  • iqos support coronavirus

    COVID-19

    Precautionary measures

  • iqos support user guides

    User guides

    How to use

Any questions?

Choose your preferred way of contacting us.
Don't worry, we're not robots and we all speak Danish and English.

Monday to Friday from 09:00 - 18:00

  • virtual store visit

    Virtual Store Visit

    Visit our store from
    whenever you are


  • contact iqos live chat

    Live Chat

    Chat with us for
    the quickest response


    Start live chat
  • contact iqos phone call

    Call me back

    Submit your number and we'll call
    you within 30 minutes


    Call me
  • contact iqos email

    Email

    Drop us a line and we’ll
    come back to you shortly


    info@iqos.dk
  • English

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This site contains information about smoke-free products and we need your age to make sure that you are an adult in Denmark, who would otherwise continue to smoke or use nicotine products. Our products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.