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Welcome to IQOS Care

Man Holding IQOS 3 White

First steps with IQOS

Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.

IQOS 3 Gold with Charger

Find a solution

We are here to help solve problems you are having with your IQOS.

IQOS Qoach Headset

IQOS services

We have a lot to offer to you. Explore our full range of IQOS services.

Frequently Asked Questions about IQOS

Still have questions about IQOS?

We are here to help you across multiple channels!

Live Chat

Chat directly with our dedicated IQOS Experts - Click here
Rapid response

Opening hours
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

Facebook

Visit our Facebook-page on facebook.com/iqos.dk
Quick response

Opening hours
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

E-mail

Send your query to our dedicated IQOS Experts on info@iqos.dk
Quick response

Opening hours
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

FAQ

Find the answer to your question in our FAQ
Avoid waiting

Phone

Want to speak with one of our dedicated IQOS Experts?
Call us on +45 80 32 27 27

Opening hours
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

This website has information about smoke-free products, which are for adults living in Denmark, who would otherwise continue to smoke or use other nicotine products. PMI’s smoke-free products are not an alternative to quit smoking and are not designed as cessation aids.

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