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Welcome to IQOS Care
IQOS diagnostic tool
Let's fix your IQOS
Please select your device to see the relevant content
IQOS 3.0 DUO
IQOS 3 DUO provides you with two consecutive uses without the need to recharge in between HEETS.
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IQOS Multi
Once this heated tobacco system is fully charged, enjoy 10 back-to-back, uninterrupted tobacco moments.
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IQOS 3.0
IQOS 3 designed to fit amazingly in your hands, it gives you hundreds of customization options to make it yours.
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IQOS 2.4 Plus
IQOS 2.4 PLUS is intended to sync with our Bluetooth app, to get you started with features such as device pairing, and much more.
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First steps with IQOS
Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.
Find a solution
We are here to help solve problems you are having with your IQOS.
Still have questions about IQOS?
We are here to help you across multiple channels!
Live Chat
Chat directly with our dedicated IQOS Experts - Click here
Rapid response
Opening hoursMonday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00
Visit our Facebook-page on facebook.com/iqos.dk
Quick response
Opening hoursMonday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00
Send your query to our dedicated IQOS Experts on info@iqos.dkQuick response
Opening hoursMonday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00
FAQ
Find the answer to your question in our FAQ Avoid waiting
Phone
Want to speak with one of our dedicated IQOS Experts? Call us on +45 80 32 27 27
Opening hoursMonday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00