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  • iqos support profile registration and account

    Registration & customer account

  • iqos support services and how to

    Service

    About & how to

  • iqos support shipping delivery

    Service

    Ordering & delivery

  • iqos support returns and reclamation

    Service

    Returns

  • iqos support sustainability

    Sustainability

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  • iqos support user guides

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iqos live chat

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iqos phone

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Still have questions?

Choose your preferred way of contacting us.

Don’t worry, we’re not robots, and we all speak Danish and English.

Working hours:

Monday to Friday from 09:00 - 20:00

Saturday to Sunday from 10:00 - 18:00

iqos live chat

Live Chat

Chat with our Customer Care now

Start Live Chat
Quickest response
iqos phone

Phone call

Speak to us for immediate answers

Fast response

iqos free shipping return

Free shipping and returns

Through GLS or PostNord

iqos fast shipping

Fast shipping

1-3 working days

iqos money-back guarantee

60 day money-back-guarantee

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Due to Danish legislation, we are not allowed to show product images and product information will be limited. But rest assured, we are here to help you - just use our LiveChat to get more information.

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This site contains information about smoke-free products and we need your age to make sure that you are an adult in Denmark, who would otherwise continue to smoke or use nicotine products. Our products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.