Welcome to IQOS Care!

First steps with IQOS 2.4
Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4, and find quick tips.

Find a solution
We are here to help solve problems you are having with your IQOS 2.4.

Sign up for IQOS CARE PLUS
Get accidental damage coverage and 10% off future purchases!

First steps with IQOS 2.4
Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4, and find quick tips.

Find a solution
We are here to help solve problems you are having with your IQOS 2.4.

Sign up for IQOS CARE PLUS
Get accidental damage coverage and 10% off future purchases!
Still have questions?
Choose your preferred way of contacting us.
Don’t worry, we’re not robots, and we all speak Danish and English.
Working hours:
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

Live Chat
Chat with an expert now: quickest response
Still have questions?
Choose your preferred way of contacting us.
Don’t worry, we’re not robots, and we all speak Danish and English.
Working hours:
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00