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Welcome to IQOS Care

Man Holding IQOS 3 White

First steps with IQOS 3

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 3, and find quick tips.

IQOS 3 Gold with Charger

Find a solution

We are here to help solve problems you are having with your IQOS 3.

IQOS Qoach Headset

IQOS CARE PLUS

IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.

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Still have questions about IQOS?

We are here to help you across multiple channels!

Live Chat

Chat directly with our dedicated IQOS Experts - Click here
Rapid response

Opening hours
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

Facebook

Visit our Facebook-page on facebook.com/iqos.dk
Quick response

Opening hours
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

E-mail

Send your query to our dedicated IQOS Experts on info@iqos.dk
Quick response

Opening hours
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

FAQ

Find the answer to your question in our FAQ
Avoid waiting

Phone

Want to speak with one of our dedicated IQOS Experts?
Call us on +45 80 32 27 27

Opening hours
Monday to Friday from 09.00 - 18.00
Saturday to Sunday from 10.00 - 18.00

This website has information about smoke-free products and are only for adults in Denmark, who would otherwise continue to smoke or use nicotine products.

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