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Take Care, We Care
iqos coronavirus

Take Care, We Care

Take Care, We Care

The health and safety of our community is important to us. With a sense of responsibility towards our store employees and customers, and with the aim of helping to prevent the further spread of COVID-19, we will be temporarily suspending the operation of our HEAT & BREW stores from the 24th of December.

However our stores are as of March 15th, 2021 now reopened with precautionary measures such as restricting the number of customers in our stores at a time and keeping a safe distance.

In the meantime, we’d like to welcome you to our online shop.

Go to shop

In case you need support or have any problems with your device, you can always contact us. Our agents will find the most suitable and viable solution to assist you.

Get support

How to sanitize your device

Swipe the outside of the Charger, the Holder and the associated accessories with a wipe containing 62–71% ethanol. Dispose of the used wipes in a bin.

Next, thoroughly clean the blade, the inside area of the holder surrounding the blade and the whole extractor with the dedicated cleaning sticks. Dispose of the used sticks in the bin with the wipes.

Take care, We care!